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Report a missing part

Missing parts for used sets

The order number is in the dispatch notification; the postcode is that of your delivery address.

Sent free of charge

I weigh used sets and check every important part individually. If an ordinary small part is still missing, I will send it free of charge.

Reporting period

Please report missing parts within 30 days of delivery.

Other questions

If a minifigure or something else is missing, please write to us using the contact form.